No matter what field you are working in, a corporation will always be involved in both buying and selling activities in different business processes. Any of the roles may encounter trade risks. Therefore, it is important to know how to prevent and manage these risks. In this seminar, speakers from IQOR RMS -one of the world's leading debt recovery providers and Nova Credit -a global business information supplier, will share their insights on the current global business environment. They will also advise some approaches which can be used to analyze the background and latest situation of the counterparty. Furthermore, speakers will explain how to use big data to assess trade risks and prevent bad debt risks, as well as manage every transaction effectively.
How RMS's Inbound Hotline Services and Post Call Surveys Transformed a Medical Insurance Client's Customer Experience
In today's competitive business landscape, providing exceptional customer service is more important than ever. At RMS, we understand this and are committed to helping our clients excel in their respective industries. One of our recent success stories is the launch of inbound hotline services and post-call survey solutions for a medical insurance client. In this blog post, we'll take a closer look at how RMS's services helped our client achieve their goals and receive a consistent and high-quality customer experience.
The anti-epidemic measures are being further relaxed, the Central Government and the HKSAR Government advocate the business community to look for business opportunities around the world for economic recovery. In this seminar, speaker will share the IQOR RMS's global recovery experience and its exclusive big data analysis from the perspective of the latest global economy in the world (including China, Britain, the United States, Japan, ASEAN, and the European Union), help participants to define the financial status of their target partners; hence, to monitor and reduce the bad debt risk effectively.
RMS’ receivables management and collection outsourcing services are well established and recognized in the industry. Parent company iQor, working with many of the world's most well-known brands, provides business process outsourcing and product support services in 10 countries worldwide, services span the entire customer value chain, from customer service to receivables management. Our acclaimed technical, logistical and analytical platforms enable us to measure, monitor and analyze brand interactions, improve business processes to achieve operational efficiencies that deliver superior results for our partners throughout their customer and product lifecycle. In this blog, we share with you a recent case study of Reminding Call Outsourcing Service.
Happy Chinese New Year!
Thank you for your continued support and confidence in RMS.
Hoping the Year of Rabbit brings you joy, prosperity and happiness.
Being a recognizable social welfare organization, our client needs to rapidly expand its fundraising activities for additional charitable work during continuous turmoil around the world, such as COVID-19 pandemic, armed conflict in Ukraine, and flooding in Pakistan. In this blog, we share how RMS help this client enhance significant increase of donation by providing outbound customer support service.
As a fast-growing integrated telecom and technology solutions provider, our client faces the delicate challenge of reaching out to thousands of prospects a day and locating the right prospects. It has become challenging for our client to expand market share in the competitive industry. In this blog, we share how RMS help this client improve sales results by providing marketing lead and sales lead generation service.
RMS wishes you a Merry Christmas and a prosperous New Year!
Thank you for your trust and support over the past year. All RMS employees are committed to keep providing professional accounts receivable management services to our customers.
The anti-epidemic measures and tight border policies adopted in Hong Kong since the outbreak of Covid-19 might have posed pressure on the local economy. In addition, a series of measures introduced by the Hong Kong government in order to alleviate the difficulties of enterprises, such as the Employment Support Scheme (ESS) and the temporary protection measures in the form of a rental enforcement moratorium were ended in July. Many businesses were expected to suffer issues such as receivables recovery, financial difficulties with rental and salary payment and leading to business closures. To recover account receivables and outstanding invoice payment, it is often necessary to consider taking legal action as a solution. Considering the complexity of the legal recovery process, litigation cost and time, together with the impact relating to the company goodwill, a sound legal collection plan is necessary.In this seminar, the speaker will share his knowledge to help creditors to better understand their rights and choices in legal recovery process, and develop a sound recovery plan and solution.
By leveraging RMS Global Recovery Service, RMS has successfully recover an outstanding debt of HK$2.5M on behalf of a client, an Asian manufacturer of specialized electronic parts and equipment, from a U.S. based consumer electronics distributor.
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